Call Center Solutions Dubai

Call Center Solutions Dubai provides you with unique hosted call center platform, incomparable with any other solution on the current market. Our system enables you to create a fully-fledged professional call center with features which are available in expensive and high-end call center systems.Our goal is to allow anyone to afford high-end call center service. You do not have to invest into purchasing expensive systems any more, as well as you do not have care about the maintenance, upgrades and licences. We do it for you!Call Center Solutions Cloud Call Center is an add-on module for Virtual PBX. Therefore our client can use all the features and benefits of Virtual PBX. The solution includes web management, time conditions, call recording, call queues (ACD), welcome menu (IVR), conferences and many more.Call Center Solutions Cloud Call Center is designed for outbound, as well as for inbound call centers; system allows operation of blended (outbound + inbound) call centres as well. Whole solution offers completely localised web interface. The solution contains easy to use web console for operators and well-arranged web interface for administrators and team leaders. It also contains a sophisticated statistics module with many call centre operation reports including real-time panel.

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Contact Person: Ahmed Samek

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Telecom Solutions

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